Elios 3
The drone comes with either a 12-month warranty (Light and Premium package) or
24-month warranty (Enterprise Package).
The warranty covers all the malfunctions that could occur during the life of the product, arising from software or equipment included in the package, with the following conditions:
- Propellers are changed every 10 flight hours, or whenever they are slightly damaged.
- Motors are changed every 50 flight hours.
- Any damage on the Camera lens due to improper cleaning of the lens is not covered by the warranty.
Different warranty periods apply to the following components:
No warranty | 6 months | 12 months | |
Propellers | x | ||
Camera servo | x | ||
Propulsion system¹ | x | ||
Battery² | x | ||
Battery charger | x | ||
Cage elements | x | ||
Carbon inner frame | x | ||
Range extender | x |
¹: 50 hours.
²: One year and no more than 50 cycles.
Any damage due to improper usage or lack of basic maintenance, cleaning will not be covered by warranty.
In case of malfunction during the warranty period, Flyability commits, to its option, to repair the defective product/part or to deliver to its customer an equivalent product/part to replace the defective item.
The warranty is active starting from the day the pilot has passed the Elios 3 Introductory Course and as long as the drone has not been modified.
Please refer to our GTCs
Elios 2
The drone comes with either a 12-month warranty or a 24-month warranty (Professional Package). The warranty covers all the malfunctions that could occur during the life of the product, arising from software or equipment included in the package. With the following conditions:
- Propellers are changed every 10 flight hours, or whenever they are slightly damaged.
- Motors are changed every 25 flight hours.
- Any damage on the Camera lens due to improper cleaning of the lens is not covered by the warranty
Different warranty periods apply to the following components:
No warranty | 6 months | 12 months | |
Propellers | X | ||
Camera servo | X | ||
Propulsion system¹ | X | ||
Battery² | X | ||
Battery charger | X | ||
Cage pentagons | X | ||
Carbon inner frame | X | ||
Range extender and camera operator | X |
¹ : One year and no more than 25 flight hours
² : Six months and no more than 40 charge/discharge cycles
Any damage due to improper usage or lack of basic maintenance, cleaning will not be covered by warranty.
In case of malfunction during the warranty period, Flyability commits, to its option, to repair the defective product/part or to deliver to its customer an equivalent product/part to replace the defective item.
The warranty is active starting from the day the pilot has passed the Elios 2 Introductory Course and as long as the drone has not been modified.
Please refer to our GTCs
Elios 1
The drone comes with a 12-month warranty, which is the expression of our commitment to quality. The warranty covers all the malfunctions that could occur during the life of the product, arising from software or equipment included in the Elios UAV & Pack. With the following exceptions:
No warranty | 6 months | 12 months | |
Propellers | X | ||
Camera servo | X | ||
Propulsion system¹ | X | ||
Battery² | X | ||
Battery charger | X | ||
Cage pentagons | X | ||
Decoupling mechanism (Ring and beam) | X | ||
Range extender | X | ||
Camera operator GCS | X |
¹ : One year and no more than 50 flight hours
² : Six months and no more than 40 charge/discharge cycles
Any damage due to improper usage or lack of basic maintenance, cleaning will not be covered by warranty.
In case of malfunction during the warranty period, Flyability commits, to its option, to repair the defective product/part or to deliver to its customer an equivalent product/part to replace the defective item.
The warranty is active starting from the day the pilot has passed the Introductory Course and as long as the drone has not been modified.
Please refer to our GTCs