How to connect Elios 3 to Inspector 5

This article guides through the process of connecting the Elios 3 to Inspector 5. This connection is used for importing data off of the Elios 3 drone and updating its firmware.

Prerequisites:

• Elios 3 drone with a full battery.

• Drone firmware and Inspector version should align. Elios 3 System update

• USB-A to USB-C (USB 3.2 Gen 1) cable and USB hub (both supplied)

• Stable and open internet connection when updating firmware.

Instructions:

1. Open Inspector 5.

   1. Click the (1a) Import tab.

Inspector 5 Import window.

1. Use a USB cable to connect the drone to the computer.

2. Power on the Elios 3 by plugging in a battery pack and pressing the power button. Please note that connection can take about 2 minutes to complete.

3. Once connected you will automatically be redirected to the Import page.

Import page after connection to Elios 3

Troubleshooting:

When encountering an issue connecting the Elios 3 drone to Inspector, please refer to the following troubleshooting tips.

• Is the Elios 3 powered on with a steady purple LED?

• Use the supplied USB-A to USB-C (USB 3.2 Gen 1) cable. Try another equal cable if the supplied one seems damaged.

• Use the supplied USB hub.

• Don't use USB-C to USB-C cable.

• Try another USB port on the computer

• Try a USB 2.0 cable.

• Try another computer.

If the issue persists:

• Disconnect the wifi, and try again.

• Check that the avionics and camera SD cards are mounted in Windows File Explorer.

If the issue persists, reach out to [e-mail] for further assistance notating the troubleshooting steps performed, and results of each.