> For the complete documentation index, see [llms.txt](https://knowledge.flyability.com/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://knowledge.flyability.com/software/inspector/inspector-5/common-workflows/how-to-connect-elios-3-to-inspector-5.md).

# How to connect Elios 3 to Inspector 5

This article guides through the process of connecting the Elios 3 to Inspector 5. This connection is used for importing data off of the Elios 3 drone and updating its firmware.

{% hint style="info" %}
Prerequisites:

* Elios 3 drone with a full battery.
* Drone firmware and Inspector version should align. [Elios 3 System update](/aircraft/elios-3/elios-3-system-update.md)
* USB-A to USB-C (USB 3.2 Gen 1) cable and USB hub (both supplied)
* Stable and open internet connection when updating firmware.
  {% endhint %}

**Instructions:** 

1. Open Inspector 5.
   1. Click the **(1a)** Import tab.

<figure><img src="https://3798671238-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEUlQdNranSJ0ddu4qSxa%2Fuploads%2FfzcHGGChmnPgxwGjOi5c%2FImport_screen.png?alt=media&amp;token=29fd26b6-9696-4e92-b684-72f959a947b3" alt=""><figcaption><p>Inspector 5 Import window.</p></figcaption></figure>

2. Use a USB cable to connect the drone to the computer.
3. Power on the Elios 3 by plugging in a battery pack and pressing the power button.
   \
   Please note that connection can take about 2 minutes to complete.
4. Once connected you will automatically be redirected to the Import page.

<figure><img src="https://3798671238-files.gitbook.io/~/files/v0/b/gitbook-x-prod.appspot.com/o/spaces%2FEUlQdNranSJ0ddu4qSxa%2Fuploads%2Fuu2ljyXKKxNpjAYsR0RG%2FElios_3_connected_Inspector_5_cropped.png?alt=media&amp;token=9dfd0a50-e77a-4db9-9ba2-993fc4bbf4b9" alt=""><figcaption><p>Import page after connection to Elios 3</p></figcaption></figure>

**Troubleshooting:**

When encountering an issue connecting the Elios 3 drone to Inspector, please refer to the following troubleshooting tips.

* Is the Elios 3 powered on with a steady purple LED?
* Use the supplied USB-A to USB-C (USB 3.2 Gen 1) cable. Try another equal cable if the supplied one seems damaged.
* Use the supplied USB hub.
* Don't use USB-C to USB-C cable.
* Try another USB port on the computer
* Try a USB 2.0 cable.
* Try another computer.

If the issue persists:

* Disconnect the wifi, and try again.
* Check that the avionics and camera SD cards are mounted in Windows File Explorer.

If the issue persists, reach out to <support@flyability.com> for further assistance notating the troubleshooting steps performed, and results of each.


---

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