# Elios 3 warranty

### Warranty coverage

The Elios 3 warranty covers all the malfunctions that could reveal along the life of the product, arising from software or equipment included in the packages, with respect to the exceptions below:

<table><thead><tr><th width="241.20001220703125">Equipment</th><th>Coverage</th></tr></thead><tbody><tr><td>Battery</td><td>Battery warranty is 12 months or 50 cycles, whichever comes first</td></tr><tr><td>Propulsion system</td><td>Motors warranty is 12 months and up to 50 hours of flight time¹</td></tr><tr><td>Propellers²</td><td>Not covered by the warranty</td></tr><tr><td>Cage elements, cable ties²</td><td>Not covered by the warranty</td></tr></tbody></table>

¹: Flight time is measured based on motor operation, not the drone’s total flight time

²: Extra pieces provided with the product at delivery

{% hint style="warning" %}
In case of malfunction during the warranty period, Flyability commits, to its option, to repair the defective product/part or to deliver to its customer an equivalent replacement.
{% endhint %}

***

### Conditions for validity

For customers to be able to claim the warranty of Elios 3,  the drone must have been operated by a pilot who has successfully completed the Elios 3 Introductory Training prior to use.

The equipment needs to be used in normal conditions and maintained per recommended prescriptions  which include:

* Propellers are changed every 10 flight hours, or whenever they are slightly damaged.
* Motors are changed every 50 flight hours.
* Batteries have less than 50 cycles.
* Any damage on the Camera lens due to improper cleaning of the lens is not covered by the warranty.

{% hint style="warning" %}
Damage due to improper use or lack of basic maintenance and cleaning will not be covered by the warranty.
{% endhint %}

***

### Warranty duration

The Elios 3 Light and Premium packages include a warranty of 12 months from activation or 18 months from delivery, whichever comes first.

The Elios 3 Enterprise package includes a warranty of 24 months from activation or 30 months from delivery, whichever comes first.

In both cases, products first used more than 6 months after delivery will have a reduced warranty period.

Please refer to our [GTCs](https://www.flyability.com/general-terms-and-conditions) for all the conditions related to the warranty.

|                    | No warranty | 6 months | 12 months |
| ------------------ | ----------- | -------- | --------- |
| Propellers         | x           |          |           |
| Camera servo       |             |          | x         |
| Propulsion system¹ |             |          | x         |
| Battery²           |             |          | x         |
| Battery charger    |             |          | x         |
| Cage elements      | x           |          |           |
| Carbon inner frame |             |          | x         |
| Range extender     |             |          | x         |

¹: 50 hours. \
²: One year and no more than 50 cycles.


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